How Can We Help You?
- Can I return my online order in one of your stores?
- Can I exchange my order?
- Do you offer free returns?
- Can I return something I bought in one store in another store?
- How do I pay my Klarna invoice?
- Will Brexit affect me as a UK customer?
- Do you charge for uncollected packages?
- What should I do if I have recieved a defective item?
- Where do you ship from?
- Will I be charged with tax if I order outside the EU?
- I have a voucher/gift card bought in store. How do I use it online?
- I did not recieve an order confirmation; what do I do?
- When will I recieve my refund?
- How do I track my order?
- What is your return policy?
- Can I cancel or change my order?